Privacy Policy

At Xeraniu.com, we respect your privacy and are committed to protecting your personal data

Introduction

Welcome to Xeraniu.com's Privacy Policy. This policy explains how we collect, use, process, and protect your personal information when you use our website and services related to personal yoga sessions.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

By using our website, you consent to the data practices described in this policy.

Information We Collect

We may collect the following information:

  • Personal identification information: Name, email address, phone number, and physical address for booking and communication purposes
  • Health and fitness information: Details about your health conditions, yoga experience, and fitness goals to personalize your yoga sessions
  • Payment information: Credit card details or other payment method information (processed through secure third-party payment processors)
  • Technical data: IP address, browser type, device information, pages visited, time spent on site, and other analytics data
  • Communication data: Records of correspondence if you contact us
  • Cookies and usage data: Information collected through cookies and similar technologies

How We Use Your Information

We use the collected information for the following purposes:

  • To provide and maintain our services, including scheduling and personalizing yoga sessions
  • To notify you about changes to our services or policies
  • To allow you to participate in interactive features when you choose to do so
  • To provide customer support and respond to your inquiries
  • To gather analysis or valuable information so that we can improve our services
  • To monitor the usage of our services
  • To detect, prevent and address technical issues
  • To process payments and prevent fraudulent transactions
  • To send periodic emails regarding your bookings, our services, or other information which we think you may find interesting

Legal Basis for Processing Personal Data Under GDPR

We process your personal data under the following legal bases:

  • Performance of a contract: Processing necessary for the performance of a contract with you
  • Legitimate interests: Processing necessary for our legitimate interests, provided those interests are not overridden by your rights
  • Consent: Processing based on your explicit consent
  • Legal obligation: Processing necessary for compliance with a legal obligation

Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

If you wish to request that we no longer use your information to provide services, contact us at the email address listed on our website. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Data Protection

We implement appropriate technical and organizational measures to maintain the safety of your personal data. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights and are required to keep the information confidential.

All payment transactions are processed through secure gateway providers and are not stored or processed on our servers.

While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security. Any transmission of personal information is at your own risk.

Your Data Protection Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal information.

You have the following rights:

  • The right to access: You have the right to request copies of your personal data
  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete
  • The right to erasure: You have the right to request that we erase your personal data, under certain conditions
  • The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions
  • The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions
  • The right to data portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions

Cookies Policy

Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser that enables the site's or service provider's systems to recognize your browser and capture and remember certain information.

We use cookies to:

  • Understand and save user's preferences for future visits
  • Compile aggregate data about site traffic and site interactions
  • Enhance and personalize your user experience
  • Help us offer you better site experiences and tools in the future

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is different, look at your browser's Help Menu to learn the correct way to modify your cookies.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Last Updated: June 10, 2023